Terms of Service

You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction, whichever is higher, to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you are not barred from using the Service under applicable law.

You may not use the Service if you are located in, or a resident of, a jurisdiction where use of the Service would violate applicable law.

VaultDrop provides tools to create encrypted, time-limited, and/or single-use links for sharing secrets, credentials, files, and related content. Features, limits, and availability may vary by plan and may change from time to time. We do not guarantee uninterrupted or error-free operation.

The Service is designed so that certain sensitive content may be encrypted on your device before transmission. However, you remain solely responsible for how you use the Service, for the content you submit, and for compliance with laws and obligations applicable to you and your organization.

You must provide accurate registration information and keep it current. You are responsible for safeguarding passwords, API keys, and other credentials used to access your account. You must notify us promptly of any unauthorized access or security incident related to your account.

We may suspend or terminate accounts that we reasonably believe are compromised, fraudulent, or in violation of these Terms.

Paid features are offered subject to the fees and billing cycles presented at purchase. Unless stated otherwise, fees are quoted in U.S. dollars, are non-refundable except as required by law or expressly stated at checkout, and may change upon reasonable notice for subsequent renewal periods.

You authorize us and our payment processors to charge your designated payment method for applicable fees and taxes. You are responsible for all taxes associated with your purchase other than taxes based on our net income.

If payment fails or an account is past due, we may suspend or downgrade access to paid features until payment is received.

You agree not to: (a) use the Service in violation of any law, regulation, or third-party rights; (b) transmit malware, exploit vulnerabilities, or attempt unauthorized access to the Service, our systems, or third-party systems; (c) interfere with or disrupt the integrity or performance of the Service; (d) scrape, crawl, or use automated means in a manner that burdens the Service without our prior written consent; (e) use the Service to distribute spam, phishing, or deceptive content; (f) reverse engineer, decompile, or attempt to extract source code from the Service except where prohibited by applicable law; or (g) resell or sublicense the Service without authorization.

We may investigate violations and cooperate with law enforcement or regulators as permitted by law.

You retain ownership of content you submit. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display your content solely as necessary to provide and improve the Service, enforce these Terms, and comply with law.

You represent and warrant that you have all rights necessary to submit your content and that your content does not violate these Terms or applicable law. You are solely responsible for the legality, accuracy, and appropriateness of content you share using the Service.

The Service, including software, branding, documentation, and related materials, is owned by VaultDrop and its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

You may not remove proprietary notices or use our name, logos, or trademarks without our prior written consent, except for reasonable attribution where permitted.

The Service may integrate with or link to third-party services (including payment processors and infrastructure providers). Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party services.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VAULTDROP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR YOUR PAYMENT OBLIGATIONS OR LIABILITY THAT CANNOT BE LIMITED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VAULTDROP FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

You will defend, indemnify, and hold harmless VaultDrop and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your content, your use of the Service, your violation of these Terms, or your violation of applicable law.

These Terms remain in effect until terminated. You may stop using the Service at any time. We may suspend or terminate access to the Service if you materially breach these Terms, if we are required to do so by law, or if we discontinue the Service with reasonable notice where practicable.

Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, indemnity, and dispute resolution) will survive termination.

If you are not a consumer in the European Economic Area, Switzerland, or the United Kingdom, and you are located in the United States or are a U.S. entity, the following arbitration agreement applies:

You and VaultDrop agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, except that either party may bring an individual action in small claims court if the claim qualifies.

YOU AND VAULTDROP WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION, REPRESENTATIVE PROCEEDING, OR PRIVATE ATTORNEY GENERAL ACTION. Unless both you and VaultDrop agree otherwise, the arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

You may opt out of this arbitration agreement by sending written notice to the contact email below within thirty (30) days of first accepting these Terms, including your name and a clear statement that you opt out of arbitration.

If this arbitration agreement is held unenforceable or inapplicable to a Dispute, the Dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to Section 13, the exclusive jurisdiction and venue for any Dispute not subject to arbitration will be the state and federal courts located in Delaware, and you consent to personal jurisdiction there.

If you are a consumer in the EEA, UK, or Switzerland, mandatory consumer protection provisions of your country of residence may apply, and you may bring proceedings in your local courts.

We may modify these Terms from time to time. If a change is material, we will provide reasonable notice (for example, by email or a notice in the Service). Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.

These Terms constitute the entire agreement between you and VaultDrop regarding the Service and supersede prior agreements on the same subject. If any provision is held invalid, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Notices to you may be sent to the email associated with your account or posted within the Service. Notices to VaultDrop must be sent to the contact email identified on this page.